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FAQs

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+ 44 (0) 1895 628 890

Who is Dr Gould?

Dr Duncan Gould qualified in medicine from the Royal London Hospital in the UK and spent several years in general practice and research and development before specialising in Men’s Health Medicine. More information about Dr Gould.

Do you offer urgent or same-day appointments?

Yes and I am very often able to offer same-day investigations and treatments. Please call my secretary on + 44 (0) 1895 628 890 to check availability.

What happens if I need to cancel my appointment?

If you are running late, just let me know and I will do my best to accomodate you. However if you need to cancel, please call my clinic on + 44 (0) 1895 628 890.

Where is the clinic and how can I get there?

The clinic is conveniently located in Central London, on Harley Street, close to Baker Street and Regents Park tube stations. If you are coming from outside London, please note that Euston, Kings Cross and Marylebone Rail Stations are a short distance away. More location information is on my contact page and at Google Maps.

What happens when I arrive?

My clinic premises are fully secured. When you arrive, please report to reception, where I have refreshments available.

Is there disabled access at your clinic?

Yes, there is disabled access. If you would like assistance please call building reception on +44 (0) 207 935 3881

Is there parking near the clinic?

Yes, there are several NCP car parks nearby. Alternatively, street parking is often available on the South aspect of Regent’s Park, which is approximately 300-400 metres from my clinic.

What are your clinic opening hours?

The clinic is open from 8am until 6.30pm. Please call my clinic to make an appointment on + 44 (0) 1895 628 890

Do you need a referral from my GP?

No, I do not require a referral from your GP. However, should you wish to ask your GP for a referral, you are welcome to do so.

Who will I see for my consultation?

All consultations are with Dr Duncan Gould.

Will my consultation be kept confidential?

Yes, absolutely. All Doctors adhere to strict patient confidentiality codes. Everything discussed at our consultation will be kept private. I will only inform those people that you ask me to.

Where will my patient records be kept?

Records are kept locked in secure storage on-site, behind locked doors.

Will you inform my GP about my consultation?

This is entirely up to you. Many patients like to have me write to their GP to inform them of my findings, however some patients prefer to keep the meetings private. I will respect your wishes in this regard.

How long is each consultation?

Consultations range from 30 minutes to 1 hour in duration.

Can I bring someone with me to a consultation?

Yes, absolutely. Many patients find it helpful to bring along a spouse or partner with them.

How soon are test results available?

I advise patients to arrive in the morning between 8am and 10am, to have a blood and urine sample taken for analysis. Test results are then available four hours later, which allows for us to meet and review the results on the same day as your consultation. Rarely, some tests may require a longer time for analysis, however I will contact you to discuss results personally when they are available.

What can I do while waiting for results?

You are free to use my waiting room, or you may leave and come back later. My clinic is in Central London and there are many attractions and restaurants close by.

What happens if I need surgery or further investigations?

After our consultation, I may make recommendations for you to see a surgeon or have further investigations, and can make a referral for you. Alternatively I can refer the matter to your GP if you wish and would advise that your GP be kept informed of any further care.

Will you provide me with a prescription, and where can I get the medicine from?

Depending on the outcome of the consultation, I may give you a prescription. This can be filled at any pharmacy.

I plan to visit from abroad. Do you have translators available to assist?

We do not have any resident translators available due to the multitude of languages that we would need to cater for. Many of my patients from abroad bring their own translators and you are welcome to do so.

How is this website funded?

This site is self-funded using the resources of my clinic, for the purposes of advertising my services. I do not accept any advertisements or product endorsements and there are no advertisements on this site.